Salesforce Advanced Administrator

The Salesforce Certified Advanced Administrator credential validates expertise in advanced Salesforce configuration, automation, security, and data management. It is designed for experienced admins who manage complex Salesforce environments and drive business transformation through platform capabilities.

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What is the ADM-211 Course?

Who Should Take This Course?

Experienced Salesforce Administrators seeking career advancement
Senior CRM Administrators managing enterprise Salesforce orgs
Business Analysts with deep Salesforce configuration experience
Salesforce professionals preparing for consultant roles
Operations leads driving Salesforce adoption across departments
IT administrators with 2+ years of hands-on Salesforce experience

What You Will Learn in the ADM-211 Course

A comprehensive curriculum covering all exam objectives with hands-on labs and real-world practice.

Security and Access

Advanced profiles and permission sets
Field-level security strategies
Sharing rules and manual sharing
Delegated administration
Login flows and policies

Extending Custom Objects and Applications

Advanced relationship types
Schema Builder
Custom metadata types
External objects and Salesforce Connect
Platform events basics

Auditing and Monitoring

Field history tracking
Setup audit trail
Debug logs
Event monitoring overview
Login forensics

Sales Cloud

Advanced opportunity management
Products, price books, and quotes
Territory management
Forecasting configuration
Einstein Activity Capture

Service Cloud

Advanced case management
Entitlements and milestones
Omni-Channel routing
Einstein Bots overview
Service Console customization

Data Management and Analytics

Advanced duplicate and matching rules
Data enrichment strategies
Cross-filter reports
Dynamic dashboards
Joined and bucketed reports

Process Automation

Advanced Flow Builder
Subflows and loops
Scheduled flows
Screen flows for users
Flow error handling

Course Prerequisites

Pre-requisites training is free when you purchase the course from ProSupport

Active Salesforce Certified Administrator (ADM-201) credential
Minimum 2 years of Salesforce administration experience
Hands-on experience with Sales Cloud and Service Cloud
Familiarity with Flow Builder and process automation

Exam Information

Everything you need to know about the ADM-211 certification exam.

Exam Component	Details
Exam Name	Salesforce Certified Advanced Administrator
Exam Code	ADM-211
Exam Type	Multiple Choice
Total Questions	60
Passing Score	65%
Exam Duration	105 minutes
Language	English, Japanese
Exam Provider	Salesforce / Webassessor
Exam Focus	Advanced platform configuration, automation, and enterprise administration
Exam Registration	Trailhead / Webassessor
Retake Policy	1-day waiting period; $100 retake fee
Certification Validity	1 year (annual maintenance required)