Professional Scrum Master II (PSM II)

The Professional Scrum Master II (PSM II) from Scrum.org is an advanced-level certification for experienced Scrum Masters who want to deepen their understanding of Scrum and expand their coaching and facilitation capabilities. PSM II holders demonstrate a comprehensive understanding of how to apply Scrum in complex situations, coach teams and organizations through change, and resolve deeper impediments that require organizational influence.

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What is the Professional Scrum Master II (PSM II)?

Who Should Take This Course?

Scrum Masters with at least one year of practical experience
Agile coaches seeking a credentialed advanced Scrum qualification
Team leads and delivery managers practicing Scrum
PSM I holders ready to advance to the next level
Organizational change agents working on Agile transformation
Senior project managers transitioning to Agile leadership roles
Anyone who wants to differentiate with advanced Scrum mastery

What You Will Learn in the PSM II Course

A comprehensive curriculum covering all exam objectives with hands-on labs and real-world practice.

Advanced Scrum Theory and Application

Apply Scrum principles at a deeper level in complex real-world environments.

Complex adaptive systems and Scrum as an empirical framework
Applying the Scrum values under organizational pressure
Scrum beyond software: services, marketing, and operations
Understanding and managing technical debt within Scrum

Coaching Scrum Teams

Develop advanced coaching skills to grow self-managing, high-performing teams.

Team dynamics, group development models, and psychological safety
Coaching conversations vs. mentoring: knowing when to use each
Facilitating effective Sprint Retrospectives for lasting improvement
Recognizing and addressing anti-patterns in Scrum teams

Servant Leadership and Organizational Change

Lead organizational Agile transformations from the Scrum Master role.

Servant leadership principles in hierarchical organizations
Influencing stakeholders and management without authority
Navigating organizational impediments and systemic issues
Building a culture of transparency, inspection, and adaptation

Scaling and Advanced Facilitation

Facilitate complex Scrum at scale and across multiple teams.

Nexus framework for scaling Scrum across teams
Advanced facilitation techniques for large group events
Aligning multiple Scrum teams toward a single Product Goal
Dependency management and integration challenges at scale

Product Backlog and Value Delivery

Help Product Owners maximize value through effective backlog management.

Collaborating with Product Owners on backlog refinement
Understanding user story mapping and outcome-driven delivery
Measuring value and business outcomes, not just velocity
Forecasting and release planning using empirical data

Course Prerequisites

Pre-requisites training is free when you purchase the course from ProSupport

PSM I certification from Scrum.org is strongly recommended
Minimum one year of practical Scrum Master experience recommended
Thorough knowledge of the 2020 Scrum Guide
Experience facilitating Scrum events and coaching teams

Exam Information

Everything you need to know about the PSM II certification exam.

Exam Component	Details
Exam Name	Professional Scrum Master II
Exam Code	PSM II
Exam Type	Multiple choice and multi-answer (online, open book)
Total Questions	30
Passing Score	85%
Exam Duration	90 minutes
Language	English
Exam Provider	Scrum.org (online, no proctor)
Exam Focus	Advanced Scrum application, coaching, organizational change, scaling
Exam Registration	Scrum.org certification portal (scrum.org/professional-scrum-certifications)
Retake Policy	No mandatory waiting period; each attempt requires a new purchase
Certification Validity	No expiry — PSM II does not expire