ServiceNow Certified Application Developer (CAD)

The ServiceNow Certified Application Developer (CAD) certification validates your ability to build and customise applications on the ServiceNow platform. It covers application scoping, Glide scripting, UI development, and integration techniques. CAD is ideal for developers who want to extend the platform and build custom digital workflow applications.

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What is the CAD Course?

Who Should Take This Course?

Software Developers building on the ServiceNow platform
ServiceNow Administrators looking to advance into development
Technical Consultants creating custom applications
Integration Developers connecting ServiceNow with external systems
Solution Architects designing platform extensions
Professionals targeting the CMA certification path

What You Will Learn in the CAD Course

A comprehensive curriculum covering all exam objectives with hands-on labs and real-world practice.

Application Scope and Studio

Build and manage scoped applications using ServiceNow Studio.

Scoped vs global applications
Studio IDE and source control
Application files and artifacts
Application publishing and versioning

Scripting Fundamentals

GlideRecord API for data operations
GlideSystem and GlideDate utilities
Server-side Business Rules
Client Scripts and UI Policies

Advanced Scripting

Script Includes and reusable functions
REST API calls from server-side scripts
Asynchronous processing with queues
Debugging with Script Debugger

UI Development

Service Portal widgets and pages
UI Builder and workspaces
Angular-based portal components
Custom themes and branding

Integration and APIs

REST and SOAP integrations
Inbound and outbound web services
Transform Maps and Import Sets
IntegrationHub spokes and actions

Tables, ACLs, and Security

Custom table design and relationships
Access Control Lists for scoped apps
Data isolation and encryption
Application security best practices

Course Prerequisites

Pre-requisites training is free when you purchase the course from ProSupport

ServiceNow CSA certification (strongly recommended)
JavaScript programming knowledge
Understanding of relational database concepts
Familiarity with REST/SOAP web services

Exam Information

Everything you need to know about the CAD certification exam.

Exam Component	Details
Exam Name	ServiceNow Certified Application Developer
Exam Code	CAD
Exam Type	Proctored multiple-choice exam
Total Questions	60
Passing Score	70%
Exam Duration	90 minutes
Language	English
Exam Provider	ServiceNow (Webassessor / Kryterion)
Exam Focus	ServiceNow application development, scripting, and platform APIs
Exam Registration	now.com/certification via ServiceNow Learning
Retake Policy	14-day wait after failed attempt; fees apply per attempt
Certification Validity	2 years; must recertify on latest release