ITIL Strategic Leader (SL)

The ITIL 4 Strategic Leader (SL) is a senior designation recognising professionals who understand how IT influences and directs business strategy. It is awarded upon completing two modules: ITIL 4 Strategist: Direct, Plan and Improve and ITIL 4 Leader: Digital and IT Strategy. It is designed for senior leaders who shape the digital and IT direction of their organisations.

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What is the ITIL4-SL Course?

Who Should Take This Course?

CIOs, CTOs, and IT directors responsible for strategy
Senior managers shaping digital transformation programmes
Enterprise architects and IT strategy leads
Professionals who have completed ITIL 4 Strategist: DPI
Consulting partners advising on IT governance and strategy
Anyone seeking the formal ITIL Strategic Leader designation
Business leaders accountable for digital services and IT investment

What You Will Learn in the ITIL4-SL Course

A comprehensive curriculum covering all exam objectives with hands-on labs and real-world practice.

Direct, Plan and Improve (DPI)

Strategic direction-setting and continual improvement across the organisation.

Directional planning and governance frameworks
Policies, controls, and guidelines
Measurement, reporting, and value realisation
Continual improvement models and techniques

Digital and IT Strategy (DITS)

Developing and leading digital IT strategy aligned to business goals.

Digital vision and business disruption
Strategic analysis tools and frameworks
Technology roadmap and investment planning
Digital risk management and governance

Strategic Leadership Skills

Leadership behaviours and skills required at the strategic level.

Executive communication and influencing
Leading through ambiguity and disruption
Cross-functional stakeholder alignment
Building high-performance strategic teams

Operating Model Design

Designing IT and digital operating models that support strategic goals.

Target operating model development
Sourcing strategy and ecosystem design
Organisational structure for digital delivery
Capability building and talent strategy

SL Designation Integration

Integrating DPI and DITS to operate effectively as a Strategic Leader.

Cross-module application in real scenarios
Balancing operational excellence with strategic intent
Governance and assurance at executive level
Preparing for board-level IT leadership roles

Course Prerequisites

Pre-requisites training is free when you purchase the course from ProSupport

ITIL 4 Foundation certification
ITIL 4 Strategist: Direct, Plan and Improve
ITIL 4 Leader: Digital and IT Strategy
Recommended: 5+ years in senior IT leadership or consulting roles

Exam Information

Everything you need to know about the ITIL4-SL certification exam.

Exam Component	Details
Exam Name	ITIL 4 Strategic Leader Designation
Exam Code	ITIL4-SL
Exam Type	Designation awarded on completion of two modules (no additional exam)
Total Questions	N/A
Passing Score	Pass both constituent module exams at 70%
Exam Duration	N/A (individual module exams are 90 minutes each)
Language	English
Exam Provider	PeopleCert (via completion of both module exams)
Exam Focus	Digital IT strategy, directional planning, and executive IT leadership
Exam Registration	Register each module exam individually via PeopleCert.org
Retake Policy	Individual module retake policies apply; 14-day wait per module
Certification Validity	3 years (maintenance via CPD points)